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30 March 2022

Australia’s largest complex in-home health and aged care provider, Silverchain Group is partnering with leading seniors living operator Ingenia Communities to support more Australians to live independently at home.

For more than 125 years, Silverchain Group has provided Australians with expert, compassionate health and aged care services in the comfort and familiarity of their own home.  

The new partnership with Ingenia Communities, an ASX 200 property group developing and operating seniors lifestyle and holiday communities, means more Australians will have access to high-quality in-home care. 

Ingenia Communities recently launched its Ingenia Connect program to extend how long their residents can live independently by proactively connecting them to services and support, with Silverchain as the preferred provider.  

Silverchain’s Executive Director, Victoria, Carolyn Bell said the partnership was born out of similar values between the two organisations.

“At Silverchain, we believe everyone has the right to live a healthy and independent life in their own home, receiving high-quality care that meets their needs, preferences and personal values. We know Ingenia supports this too,” Ms Bell said. 

“We’ve already seen significant benefits from the conversations we’ve had with residents at our pilot communities and can customise their care to best suit their health and wellbeing goals.

We are committed to continuous improvement, innovation and investment in new models of care at Silverchain, so working with Ingenia on a proactive support program means we can provide care before health needs become more urgent.

Ingenia Communities Portfolio Manager, Ingenia Gardens and Care, Madonna Jackson said that the new Ingenia Connect benefits from the considerable learnings gained from delivering care programs over the last 14 years.  

Ingenia Connect builds relationships with local health and community services, such as Silver Chain, to tailor care and support to individuals, removing the need for residents to find services themselves or place that pressure on their families,” Ms Jackson said. 

“Older Australians often feel trepidation and fear when it comes to the idea of ‘care’, and by addressing health and aging sooner, we can actually empower residents to remain independent and delay the decline in health that often leads to higher care.” 

There have been seven successful pilots – three in regional WA, two in regional Victoria and two in metropolitan Melbourne.

“Different communities have different needs – while some are very focused on falls prevention, others care about understanding how to be good neighbours for someone who may have dementia,” Ms Bell said. 

“By working closely with Ingenia Communities and the local residents we are hoping to help people form a different view of ‘care’ – one that’s about being proactive, about making life a little easier and extending their independence for as long as possible.”



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