The Silver Chain Group has a rich history as Australian pioneers, innovators and leaders of care in the home.

For more than 125 years, we have been caring for the community, promoting the rights and providing choices for people to be cared for in their homes, while advocating for a new future in home care. 

We are now recognised as one of Australia’s leading not-for-profit community-based health and aged care providers.  

Our services include home-based health care, with expertise in specialist nursing, palliative care, home hospital and allied health services such as physiotherapy, podiatry and speech pathology. We also provide in-home aged care and personal support services. 

Our external accreditation and compliance status demonstrate our wide-ranging commitment to upholding and delivering care that is safe, personal, connected and effective – Best Care, every person, every time.

Accreditation ensures that we remain a quality focused and transparent organisation by ensuring we are compliant in providing our services at industry-accepted levels. We enjoy certification from the Australian Council on Healthcare Standards and the Aged Care Quality Standard, as well as a range of State based accreditation and audit processes. We also have accreditations to service various contracts such as:

  • Department of Veterans’ Affairs
  • Commonwealth Home Support Programme
  • Department of Health and Ageing
  • Department of Families and Communities

While our status is impressive, we remain focused on a single, overriding commitment: we believe that everyone has the right to live a healthy, safe and independent life in their own home and to enjoy the ability to stay active and connected within their community, supported by our skilled and compassionate care.

While our status is impressive, we remain focused on a single, overriding commitment: we believe that everyone has the right to live a healthy, safe and independent life in their own home and to enjoy the ability to stay active and connected within their community, supported by our skilled and compassionate care.

Our Vision and Values

It is our vision to provide the world’s best health and aged care in the home so Australians can confidently live their lives as they choose. We believe all people should be able to control and manage their own health and wellbeing. In everything we do, we value:

Integrity

Respect

Trust

Compassion

Our approach

Best Care

Our approach centres around the framework of 'Best Care. Every person. Every time.' Best Care means care that is personal, safe, effective and connected.

Wellness

We're passionate about wellness – and we work hand in hand with you to help you live your best life. This means supporting you in as many ways as we can, to help you maintain or regain your independence.

Ageing well

Although we work with Australians of all ages, the average age of our clients is 71. To us, ageing well means helping our clients choose the care and services they need to enjoy independence as well as physical, functional and social health.

Technology and innovation

We approach today’s healthcare challenges with solutions that use the latest technology and innovations, backed by research. We are continuing to explore new ways to make an impact using the latest technology in our clients’ homes, at community locations and remotely.

Our history

From our earliest beginnings, we have always offered skilled and compassionate nursing services to vulnerable people in their own homes. We have become one of the largest national providers of in-home health and care services. We've always looked after Australians. 

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Our Reconciliation Action Plan

In our Reconciliation Action Plan, we outline how we work in partnership with Aboriginal and Torres Strait Islander peoples to develop leadership, enhance respect and understanding, and to create and leverage mutually beneficial opportunities for the communities in which we live and operate.

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Our accreditations

Silver Chain Group is an accredited organisation committed to upholding and delivering the highest standard of service to our clients.

The group board

The Silver Chain Group board was formed in September 2011 and comprises members from both the Silver Chain and RDNS SA boards. 

Our executives

Meet the Silver Chain Group leadership team who are committed to delivering excellence within the community every day.

Annual reports

The Annual Report includes group-wide achievements, highlights from individual services and teams, and a financial summary.