After hours care coordination

Through the South Eastern Melbourne Care Coordination Support Service, Silverchain aims to improve your day to day care and support to reduce the need for after hours care. We will also connect you to the care and services you may need after hours.

This may include:

  • Connecting or linking you to a GP or pharmacy in your area.
  • Finding alternate supports to answer your care needs after hours.
  • Link you with other care providers to ensure you get the right care at the right time.
  • Supporting you to develop an after hours care plan.

Where to access after hours health care options near you:

To help you with your medical issues, especially after hours, the following healthcare options are available as an alternative to visiting a hospital emergency department.

  • In an emergency, always call triple zero (000).
  • If your medical issue is not an emergency, you can find a GP or pharmacy (amongst other services) that is open after hours and close to where you live, by using the find a health service on the HealthDirect site here. Select the service you are looking for and enter your suburb or postcode and the website will list the services near you. Or you can call HealthDirect 1800 022 222.
  • You can also call NURSE-ON-CALL 1300 60 60 24 for over the phone health advice from a registered nurse available 24 hours a day, seven days a week. 
  • If your condition requires urgent attention, but isn’t an emergency, consider attending a Priority Primary Care Centre near you. They operate seven days a week and up to 16 hours a day. Care is free for everyone, with or without a Medicare card and bookings are not essential. To find a Primary Care Centre near you click here.

For more information about after hours healthcare options, you can visit the Victorian State Government Better Health website by clicking here.

The information is general information only and does not take into account your specific circumstances or clinical requirements. This information is a guide only and is not a substitute for professional medical treatment.

This information is current as at November 2023.