If you have a long term health condition or a chronic disease, we’ll help you manage.
Our free Care Coordination Programs make it easy for you to get the help you need. We can come to you or meet you at a place of your choice, so you don’t need to go anywhere to receive our care.
Working closely with you, your health professional and/or pharmacist, our care team can help you manage your health inbetween visits to your GP, to help you stay healthy and out of hospital.
We aim to help you achieve your goals and better understand your condition so you can self manage your health. Our care coordination services may include:
- A personalised care plan based on your needs and wants, including an after hours plan.
- Booking appointments for other services and assistance with arranging transport to and from them.
- Explaining medical language, and test results to you.
- Assistance with filling your prescriptions.
We can also find health solutions when you have long wait times for the services you need.
To find out how to get started, call our Contact Centre on 1300 650 803 or complete our enquiry form today.
In home Allied Health Services
Support to restore, maintain and improve your wellbeing at home.
In home Nursing Services
Tailored in home nursing care to help manage and support your health care needs.
In home Aged Care Services
From a little support at home to regular nursing care.
Refer to us
If you are a health professional, here’s how you can refer your patients to our care programs:
Care Coordination services
Care Coordination services are not currently available in South Australia.
Care Coordination services are not currently available in South Australia.
Care Coordination services are not currently available in South Australia.
Care Coordination services
We provide various care coordination programs in Victoria:
- Care Coordination Support service (CCSS) in local government areas of Cardinia, Casey, Frankston, Greater Dandenong, Kingston, and Mornington Peninsula.
- Right Care Better Health (RCBH) program is available in the local government areas of Whittlesea and parts of Murrindindi and Mitchell.
Availability varies by location. Contact us to see what is available in your area.
Private Care
Care coordination services are available privately in Greater Melbourne and some parts of regional Victoria through Silverchain Private Care.
Different eligibility criteria apply to each program.
- CCSS – All people aged 18 and over (15 and over for Aboriginal and Torres Strait Islanders), living in the listed LGAs, with a chronic condition or complex needs, and limited access to multidisciplinary care may be eligible for this program. Speak to your health professional or pharmacist for more information and to get a referral.
- RCBH – All people aged 18 and over who have a diagnosis of chronic disease/s and are a current patient of the 10 participating GP clinics, in the local government areas of Whittlesea and parts of Murrindindi and Mitchell, may be eligible for this program. Speak to your GP to find out if you’re eligible for a referral.
Our Care Coordination Support service and the RCBH service are funded through the Australian Government’s PHN program and is free for clients with a referral.
Private Care
Visit our Fees and Charges page or contact us for more details.
Care Coordination services
We provide a Chronic Care Coordination service in the NSW local government areas (LGA) of Bega Valley, Eurobodalla, Goulburn Mulwaree, Jervis Bay, Kiama, Queanbeyan Palerang, Shellharbour, Shoalhaven, Snowy Monaro, Upper Lachlan Shire, Wollongong, and Yass Valley.
Availability varies by capacity and location. Contact us to see what is available in your area.
People aged 18 and over (15 and over for Aboriginal and Torres Strait Islanders), live at home in the listed LGAs, with a chronic condition or complex needs, and eligible for a GP management plan (GPMP) or Aboriginal and Torres Strait Islander people Health Assessment may be eligible for this program.
You can speak to your health professional for more information and to get a referral or contact us.
Our Chronic Care Coordination service is funded by the COORDINARE South Eastern NSW Primary Health Network and is free for clients with a referral.
Care Coordination services
We provide a Complex Care Coordination program in the local government areas (LGA) of Caboolture and Bribie Island.
Availability varies by location. Contact us to see what is available in your area.
Various eligibility criteria apply. Please contact one of the following GP clinics to find out if you are eligible and to get a referral:
- Burpengary Doctors, Burpengary
- Caboolture Indigenous and Community Medical, Caboolture.
- Moreton Aboriginal and Torres Strait Islander Community Health Service (ATSICHS), Morayfield.
Our Complex Care Coordination program is funded by North Metro Health (NMH) and is free for clients with a referral.
News feature
The Wanneroo community will benefit from a new service, designed to provide effective treatment support for people with long-term health conditions.
