Accreditation in the health care and aged care standards means we are regularly assessed on the safety and quality of our services by the relevant authorities.
Our priority is delivering the highest standard of care, and being accredited is an important quality improvement process. As a health and aged care service provider, we are assessed and accredited against the following standards:
National Aged Care Quality Standards (ACQS)
Silverchain meets the eight Aged Care Quality Standards, designed to empower older Australians, and ensure they are provided with the care that is right for them. Each standard of care is about an aspect of care that contributes to safety, health and wellbeing.
Our Home Care Package and Commonwealth Home Support Program services are both accredited under the Aged Care Quality Standards.
National Safety and Quality Health Service Standards (NSQHS)
We are a member of the Australian Council on Healthcare Standards (ACHS). ACHS is responsible for assessing health care organisations for accreditation. We are also assessed independently against eight National Safety and Quality Health Service Standards (NSQHS Standards) that are designed to provide consumers with a nationally consistent statement about the level of care consumers can expect from health services.
The process of NSQHS is voluntary, but we believe it provides an opportunity for Silverchain to demonstrate that we provide a nationally consistent level of care.
NDIS Practice Standards (in SA)
As a registered NDIS provider in South Australia, RDNS Silverchain is accredited under the NDIS Practice Standards. These standards specify the quality that is required by registered providers to provide support and services to NDIS participants.
About us
Silverchain Group has a rich history as pioneers, innovators, and leaders of care in the home.
Charter of Aged Care Rights
We uphold the Charter of Aged Care Rights, ensuring dignity, respect, and high quality care for every individual.
Your rights and responsibilities
We value and empower you to exercise your rights to ensure a safe and positive care experience with Silverchain.
Best Care
Best Care is more than a goal, it is our promise.
In home aged care services
Support to maintain your health and independence, so you can keep doing the things that are important to you.
Allied Health Services
Support to restore and maintain your mobility and improve your independence at home.
Nursing Services
Tailored care to help manage and support your health care needs.
National Consumer Advisory Body
We partner with our consumers to make sure we are listening and responding to the needs of our community. View this page to find out how to get involved.
National Consumer Advisory Body
We partner with our consumers to make sure we are listening and responding to the needs of our community. View this page to find out how to get involved.