At Silverchain, your voice matters. That’s why our National Consumer Advisory Body plays a vital role in shaping our care and services.
Our National Consumer Advisory Body (NCAB) members come from a wide range of backgrounds, and states across Australia, bringing a wealth of professional expertise and personal experience. Their diverse perspectives provide us with comprehensive feedback, and solutions to improve the way we deliver Best Care.
Role of our National Consumer Advisory Body
- Provide valuable feedback and recommendations:
Our members actively participate in the planning, design, and evaluation of our services, ensuring they meet the needs and expectations of our clients and the community. - Advocate for the community:
NCAB brings diverse perspectives and lived experiences to the table, offering unique insights that help us find areas for improvement aligned to our Best Care promise. - Champion your rights:
We are committed to respecting your rights to participate in decisions about your own health care and wellbeing. The NCAB ensures that your voice is heard, and your needs prioritised.
How to get involved
To find out how you can get involved in our National Consumer Advisory Body contact our Consumer Engagement Team on 1300 650 803 or email ce@silverchain.org.au
National accreditation
Our dual accreditations in health and aged care means the care we provide meets the same standards as a hospital and residential aged care.
Your rights and responsibilities
We value and empower you to exercise your rights to ensure a safe and positive care experience with Silverchain.
Best Care
Best Care is more than a goal, it is our promise.
In home aged care services
Support to maintain your health and independence, so you can keep doing the things that are important to you.
Allied Health Services
Support to restore and maintain your mobility and improve your independence at home.
Nursing Services
Tailored care to help manage and support your health care needs.
Discover our story
Learn about Silverchain's rich history and our commitment to providing quality care for Australians in their homes.