National Consumer Advisory Body

At Silverchain, your voice matters. That’s why our National Consumer Advisory Body plays a vital role in shaping our care and services.

Our National Consumer Advisory Body (NCAB) members come from a wide range of backgrounds, and states across Australia, bringing a wealth of professional expertise and personal experience. Their diverse perspectives provide us with comprehensive feedback, and solutions to improve the way we deliver Best Care.

Role of our National Consumer Advisory Body

• Provide valuable feedback and recommendations:
  Our members actively participate in the planning, design, and evaluation of our services, ensuring they meet the needs and expectations of our clients and the community.
• Advocate for the community:
  NCAB brings diverse perspectives and lived experiences to the table, offering unique insights that help us find areas for improvement aligned to our Best Care promise.
• Champion your rights:
  We are committed to respecting your rights to participate in decisions about your own health care and wellbeing. The NCAB ensures that your voice is heard, and your needs prioritised.  

How to get involved

To find out how you can get involved in our National Consumer Advisory Body contact our Consumer Engagement Team on 1300 650 803 or email ce@silverchain.org.au