We provide palliative care in Western Australia, South Australia and New South Wales. Find more information on referring a patient in your state below.
Who's eligible for palliative care?
Your patients who have a life-limiting illness that requires symptom management, who have expressed a desire to receive palliative care at home and who are supported in this desire by their carer. Patients (or their substitute decision-makers) need to have consented to referral to our specialist palliative care service and understand the goals of care.
How to refer a patient
In Western Australia, our specialist palliative care service requires a written referral form as well as any recent discharge summaries and pathology results. We also ask that you include emergency medication orders on the referral form. If your referral is urgent (client requires first visit within 24 hours or less) we have senior nurses available 24/7 and we ask that you call our Contact Centre and request to speak to the CNCM.
Please be aware that all referrals are reviewed by senior nursing staff and assessed for eligibility. We will contact you with the outcome of this process. If eligible, patients are contacted within 24 hours of receiving your referral and the first visit is planned according to clinical need and patient preference.
In South Australia, please call our team to discuss your patient's needs.
New South Wales Services
Palliative Care Home Support Packages (PEACH)
The PEACH program is available to people of all ages who are in the final stage of a life-limiting illness who wish to die at home or stay at home for al long as possible.
Services are provided in conjunction with ISLHD, SWSLHD, NBMLHD and SLHD who case manage and hold governance. Silver Chain provides an afternoon visit by an experienced registered nurse and a daytime visit by an assistant in nursing for personal care.
Last Days of Life
The Last Days of Life program is available to people of all ages who are in the final stage of a life-limiting illness who wish to die at home or stay at home for as long as possible.
Services are provided in conjunction with NNSWLHD, MNCLHD and HNELHD who case manage and hold governance. Silver Chain provides an afternoon visit by an experienced registered nurse and a daytime visit by an assistant in nursing for personal care.
Community Palliative Care Service
The Community Palliative Care Service provides in-home clinical and support services to people with an advanced, progressing, life-limiting illness with complex needs who live within the Western Sydney Local Health District (LHD).
The service is staffed by a multidisciplinary team of palliative care doctors, social workers, registered nurses and assistants in nursing with access to other allied health staff as required. There is a registered nurse on shift 24/7 with access to after hours medical phone support if needed.
We work in conjunction with the patient’s GP and other specialist staff to complement care.