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With a fixed address, Josie has been able to receive her Home Care Package, and we can support her with Best Care.

Donna Mills, proudly from the Yued people of Whadjuk Country, Home Care Package Coordinator, supports Josie with care that is personal and connected. 

On meeting, the two Aboriginal women explained where they were from and the lands to which they are connected. 

“We spent a bit of time getting to know each other and were able to build a rapport quickly through the connection with people that we both know” Donna said. 

Donna set up her Home Care Package so she could travel to appointments and get some assistance with cleaning her home. 

“I noticed Josie would ring me if she needed help with little things. That was great because I knew that meant she trusted me, but I wanted her to be able to look after herself because I knew she was more than capable. We worked together to create a notebook of contacts she might need regularly so she feels empowered to call the services she needs,” Donna said. 

Josie is set up to take good care of herself and she is in good health in her own home. By building trust and rapport with Josie, Donna’s practical advice and tips are now shared widely across Josie’s family. 

Donna created a culturally safe space for Josie, where her needs are met, her autonomy is respected, and her connection to her Aboriginal heritage is cherished. 

Josie has asked to remain anonymous.

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