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30 September 2024

Toni* has received the life changing gift of a new hot water system, something she says she would have never been able to afford if it weren’t for generous Silverchain donors. 

Donations to Silverchain Foundation’s 2023 Helping Hand appeal are giving greater dignity to some of our most vulnerable clients.

The first time Silverchain nurse Angela visited Toni to support her with wound care, she noticed that Toni always boiled the kettle for warm water. Angela quickly built a trusting relationship with Toni to get to the bottom of the story – Toni had been unable to afford to replace her broken hot water system for more than 10 months. 

Toni has had repeated cellulitis infections in her lower legs. This led to several unplanned hospitalisations. Toni had been bathing herself using a bucket and warm water from the kettle to get by. Angela was also worried Toni could fall while bathing herself this way. 

Thanks to the generous support of our donors to Silverchain Foundation, Angela was able to apply for urgent assistance from our Helping Hand fund and arrange for the hot water system to be fixed for Toni.

“Not only has the hot water system improved Toni’s quality of life, but it’s also meant she’s been able to bathe herself properly, reducing her risk of re-infection and hospitalisation. This was only possible thanks to donor support,” Angela said. 

“Now when I visit Toni, I catch her giggling to herself because she gets to use the hot tap! She’s absolutely rapt.”

Generous donations to Silverchain Foundation have given Toni the comfort, dignity and independence that every person should have. 

Thank to our generous donors, Silverchain can provide urgent and one-off financial gifts to some of our most vulnerable clients like Toni.

Learn more about Silverchain Foundation and the impact of donor support.

*Names and images have been changed to protect client identity. 



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