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If you have a long term health condition or a chronic disease, we’ll help you manage.


Our free Care Coordination Programs make it easy for you to get the help you need. We can come to you or meet you at a place of your choice, so you don’t need to go anywhere to receive our care.

Working closely with you, your health professional and/or pharmacist, our care team can help you manage your health inbetween visits to your GP, to help you stay healthy and out of hospital.

We aim to help you achieve your goals and better understand your condition so you can self manage your health. Our care coordination services may include:

  • A personalised care plan based on your needs and wants, including an after hours plan.
  • Booking appointments for other services and assistance with arranging transport to and from them.
  • Explaining medical language, and test results to you.
  • Assistance with filling your prescriptions.

We can also find health solutions when you have long wait times for the services you need.

To find out how to get started, call our Contact Centre on 1300 650 803 or complete our enquiry form today. 

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Refer to us

If you are a health professional, here’s how you can refer your patients to our care programs:  

Care Coordination services

We provide various specialised care coordination programs in Perth and some regional areas in Western Australia (WA):

  • Care Plan Support and Coordination Service (CPSC): for people with mental health and/or drug and alcohol issues as well as chronic conditions (City of Wanneroo, Perth).
  • Health Navigator: virtual care support for people with chronic disease (Wheatbelt, Great Southern, and South West).
  • Primary Care at Home (PCAH): to connect vulnerable adults with ongoing health concerns to care they need (Perth).

 Availability varies by capacity and location. Contact us to see what is available in your area. 

Different eligibility criteria apply to each program.

  • CPSC – All people aged 18 and over, who attends a GP clinic in the City of Wanneroo, and are experiencing long term health conditions, with mental health and/or alcohol and other drug related problems.
  • Health Navigator – All people aged 18 and over with one or more risk factors such as diabetes, heart disease, heart failure or chronic lung conditions, and live in regional areas as mentioned under Availability.
  • PCAH – All people aged 18 and over with chronic conditions or at risk of developing one, are not engaged with a GP, and live in metropolitan Perth.

Speak to your health professional to find out if you’re eligible for a referral.

Our care coordination programs are funded through the WA Primary Health Alliance (WAPHA) and are free for clients with a referral.

News feature

The Wanneroo community will benefit from a new service, designed to provide effective treatment support for people with long-term health conditions.