Primary Care at Home (PCAH)
The Primary Care at Home (PCAH) program is a non-urgent service for vulnerable and disadvantaged adults with chronic health conditions.
Services will be provided by Nurse Practitioners and Registered Nurses in the clients’ safe place whether that be their home, hostel or community residential facility, or partner organisation facility.
Referral criteria | Eligible:
Not eligible:
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Geographical availability | Metropolitan WA:
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Cost | No cost to client. Program is funded by the WA Primary Health Alliance (WAPHA). |
How to refer
Referrals can be received from any community organisations. Referrals cannot be received from GPs, in patient hospitals, or self referrals.
- Check referral eligibility criteria.
- Fill in the PCAH referral form.
- Send referral form either via:
- fax to 1300 601 788; or
- email SCReferrals@silverchain.org.au
- For any referral enquiries, please call to 1300 300 122 and ask to speak to our Case Coordinator or Program Manager Primary Care and Chronic Disease, available Monday to Friday from 8.00am to 4.00pm.
- We will make contact within 7 days of receiving a referral.
- For more information, refer to our referrer information sheet and client brochure.
Health Navigator
Silverchain offers a telehealth co-ordination service that supports self-management of chronic conditions: diabetes, heart failure, heart disease and COPD or any long-term lung disease in the Wheatbelt, South West and Great Southern WA regions.
Referral criteria | Eligible:
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Geographical availability | Metropolitan WA:
Country WA:
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Cost | No cost to client. |
How to refer
Anyone can refer to this service, including self-referrals.
- Check referral eligibility criteria.
- Fill in the Health Navigator referral form and send via:
- fax to 1300 601 788; or
- email SCReferrals@silverchain.org.au
- For any referral enquiries, please call 1300 300 122 and ask to speak to our Health Navigator team or Lead Chronic Disease Co-ordinator, available Monday to Friday from 8.00am to 4.00pm.
- Timeframes for response will be based on clinical need.
Care Plan Support and Coordination Service
The Care Plan Support and Coordination Service is a free service where Silverchain registered nurses provide support to patients living with mental health and/or drug and alcohol issues, who also have long term health conditions such as asthma, chronic pain, diabetes, cancer, heart, or lung disease.
Referral criteria | Eligible:
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Geographical availability | GP needs to be in City of Wanneroo. Client can reside anywhere. |
Cost | No cost to client. |
How to refer
1. Check referral eligibility criteria in the referrer information sheet.
2. For GPs, please fill in the referral form either on your practice software or on the editable referral form here. For health professionals, please download and fill out the editable referral form here.
3. Send the completed form either via:
- fax to 1300 601 788; or
- email SCReferrals@silverchain.org.au
4. For any referral enquiries, call 1300 300 122 and ask to speak to our Program Manager Primary Care & Chronic Disease, available Monday to Friday from 8.00am to 4.00pm or email WACarePlanSupport@silverchain.org.au
5. For more information refer to our referrer information sheet and client brochure.
St Patricks Centre
A nursing clinic provided at St Patrick’s Community Support Centre.
Referral criteria | Eligible:
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Geographical availability | Clinic location: 12 Queen Victoria Street, Fremantle 6160 Available Monday to Friday, 8.30am to 1.00pm |
Cost | No cost to client. |
How to refer
1. If you do wish to refer, please complete this referral form
2. Send the completed referral form either via:
- fax to 1300 601 788; or
- email SCReferrals@silverchain.org.au
4. For any referral enquiries, call 1300 300 122 and ask to speak to our Program Manager Primary Care & Chronic Disease, available Monday to Friday from 8.00am to 4.00pm.